Privacy Policy

Last Updated: June 2, 2025

1. Introduction

• KoziNest Rentals (“we”, “our”, “us”) is committed to protecting your privacy.

• This policy explains how we collect, use, store, and protect personal information submitted through our website.

2. Information We Collect

a. Information Submitted via Forms

• Guest Reservation Request Form

• Contact Form

• Referral Program Form

• Management Inquiry Form

b. Types of Information Collected

• Name, email address, phone number, property/stay details, referral names, and other voluntary details.

• We do not request sensitive information such as government-issued ID or direct credit/debit card numbers outside of PayPal.

3. How We Use Your Information

• Respond to inquiries and manage guest reservations.

• Communicate important booking and operational updates.

• For guests submitting the Guest Reservation Request Form, we may send promotional emails related to KoziNest offerings.

• Improve our services and customer experience.

4. Storage and Security of Information

• All submitted form data is stored securely on Google Drive.

• Access to information is restricted to authorized KoziNest staff only.

• Data used for marketing is securely stored and managed via MailChimp.

5. Email Marketing

• Users of the Guest Reservation Request Form are automatically subscribed to receive updates and promotions via MailChimp.

• You may unsubscribe at any time via the links in the email communications.

6. Third-Party Sharing

• We do not sell, rent, or trade your information to third parties.

• Third-party tools we use:

  • Google Drive – for internal data storage

  • MailChimp – for promotional emails (Guest form only)

• No information is shared with advertisers or unrelated services.

7. Payment Information

• We accept payments via:

  • Interac e-Transfer (preferred)

  • PayPal (a 2.9% service fee will apply)

• KoziNest does not collect or store credit/debit card numbers directly.

• All payments are processed through secure third-party platforms.

8. Guest Reviews and Testimonials

• Guest reviews and testimonials submitted through platforms or direct feedback may be published on our website and social media accounts for promotional purposes.

• We may include first names and general comments, but we will never display personal contact information without explicit consent.

• By submitting a review, you consent to its use in KoziNest’s marketing efforts.

9. Data Retention

• Information is retained only as long as needed to fulfill the purpose it was collected for, or to meet legal and business obligations.

• You may request deletion or updates to your information at any time.

10. Your Privacy Rights

• You may request access to the personal data we have stored.

• You can ask us to update or delete your information.

• You may opt out of marketing communications at any time.

11. Children’s Privacy

• Our website and services are not intended for users under the age of 13.

• We do not knowingly collect personal information from children.

12. Policy Updates

• This policy may be updated periodically to reflect changes in our practices or legal obligations.

• As of June 2, 2025, this version is the most current.

• Continued use of the website after changes are made implies acceptance of the updated policy.